The National Customs Agency is a centralised administrative structure to the Minister of Finance. The Agency is a legal entity - a second-level budget spending unit.
The Agency is managed by a Director General assisted by three Deputy Directors and a Secretary General.
The Agency is structured in Central Customs Directorate and 10 customs houses - Aerogara Sofia, Burgas, Varna, Lom, Plovdiv, Svilengrad, Svishtov, Stolichna, Rousse and Ugozapadna.
The administration of the Agency's Central Customs Directorate is organised in 5 directorates of general administration, 10 directorates of specialised administration, as well as Inspectorate, Security Unit and Internal Audit Unit.
The customs houses are managed by heads who are directly responsible for the activity of the respective customs offices.
Partnership with business
A priority for the Bulgarian Customs Administration is granting the use of simplified procedures in the customs legislation by finding a balance between customs control and trade facilitation. The partnership with business is a part of this process. To this end the Bulgarian Customs Administration makes efforts to interact with the economic operators at all levels of the customs administration's work - from the consultations in drafting ordinances and laws to training the economic operators to work with new systems.
The National Customs Agency has always endeavoured to inform the economic operators not only about the amendments in the customs legislation applicable in Bulgaria, but also about the introduction of new requirements in third countries.