Central Customs Directorate

 

General Administration

 

Finances, Property Management and Public Procurement Directorate

The ‘Finance, Property Management and Public Procurement” (FPMPP)  Directorate shall:
1. Provide financial and accounting services to the CCD;
2. Participate in drafting legislation on funds and budget planning and management within the National Customs Agency (NCA);
3. Develop summary draft NCA budget;
4. Prepare, justify and submit for approval the budget allocation for third-level NCA spending units in accordance with the respective budgetary procedure and control their expenditures;
5. Provide methodological guidance on the accountability of the customs administration and the enforcement of financial legislation;
6. Organize and control the current implementation of the approved budget;
7. Prepare periodic reports and the annual report and balance of the NCA;
8. Organise the reporting of state receivables collection for the state budget;
9. Develop methodological guidelines on reporting the revenue from state receivables, controlled by the customs authorities;
10. Exchange of information and coordination with the Bulgarian National Bank and commercial banks servicing customs offices’ accounts;
11. Control the reporting of securities with cash deposits and bank guarantees
12.Exercise the NCA preventive, current and ex-post internal financial control;
13. Summarise the results of the collected road and other fees, defined in a normative act
14. Organise, coordinate and plan the conducting of public procurement tenders within the customs administration.
15.  Draft and legally coordinate individual administrative acts, documentation and contracts under the Public Procurement Act;
16. Implement litigation before law enforcement and judicial authorities in connection with legal proceedings under the Public Procurement Act, to which the Agency is a party.
17. Exercise preliminary control for the legality of the financial activity of the CCD, including commitment and making expenses pursuant to the Financial Management and Control in the Public Sector Act;
18. Summarise and offer for approval nominal lists for acquisition of long-term assets and report for the acquired CAPEX funds;
19. Organise and coordinate the maintenance, reconstruction and management of public-state-property buildings and land  and technical infrastructure not assigned to other ministers or heads of administrations for border control purposes, as well as facilities, provided to the National Customs Agency for management;  
20. Keep registers, state property deeds and construction papers for entrusted border crossing points (BCPs) buildings and property;
21. Organise and coordinate the maintenance of entrusted BCP special communications and engineering facilities;
22. Ensure the preservation and protection of BCP state property as assigned to the NCA Director General;
23. Coordinate NCA territorial unit actions in connection with the maintenance, reconstruction and management of public-state-property buildings and land;
24.  Provide for the maintenance of the national flag and the visualisation of the coat of arms of the Republic of Bulgaria in accordance with the regulatory requirements;
25. Provide for and organise the installation and maintenance of signs and inscriptions in Bulgarian and in English, indicating the location and terms for border crossing;
26. Organise and coordinate the BCP and public area landscaping, road marking and cleaning;
27. Provide for and organise the implementation of other activities related to the maintenance, redevelopment and management of BCP buildings and land, in accordance with the legislation in force;  
28. Prepare technical specifications for for public tenders related to the activities of management and maintenance of the NCA property;
29. Perform other activities, as assigned by the NCA Director General in line with the powers, conferred under Art. 7 and 7a of the Ordinance on Border Crossing Points;
30. Organize and carry out NCA logistical supply activities;
31. Be responsible for the proper use and management of NCA property;
32. Provide methodological guidance and coordinate the disposal of abandoned and forfeited to the state goods by customs offices through developing guidelines on the implementation of existing legislation;
33. Interact with competent authorities in connection with the disposal of goods abandoned and forfeited to the state and propose measures to improve working processes;
34. Participate in working groups and give opinions in the drafting legal acts on the disposal of goods, abandoned and forfeited to the state.
35. Coordinate the management of the NCA recreation and relax bases  

 

 

Human Resources Management Directorate

The ‘HR Мanagement’ Directorate" shall:
1. Develop and propose to the Director General of the NCA an entire strategy and policies for HR management and development, systems and procedures for their implementation and perfection;
2. Organise and administer the HR management activity in the NCA;
3. Develop prognoses and plans for HR in the customs administration, make analyses and prepare specific information in the HR area;
4. Prepare and update the staff establishment plan and the individual establishment plan;
5. Particicpate in the preparation and implementation of structural reforms in the NCA and the changes in the civil service and labour relationships associated thereof;
6. Organise the staff recruitment and selection process; apply, monitor and update the recruitment and selection by introducing psychological methods and rendering methodological assistance in organizing competitions under the Civil Service Act and procedures under the Labour Code;
7. When appointing and promoting NCA officials, organize conducting a survey on the professional and psychological employability under the terms and procedures for conducting the survey, defined with an ordinance of the Minister of Finance;
8. Draft or participate with its representatives in drafting intra-Agency acts in the HR area and give opinions for HR management internal procedures and rules;
9. Give methodological guidance to the customs houses aiming at uniform application of the procedures and rules in force; consult the heads and officials in the Agency on HR management issues;
10. Develop internal rules and apply the remuneration and stimulation policies according to the legal basis and coordinate the application of the state requirements for labour regulation and payment of salaries in the Agency;
11. Organise and coordinate the efficient management and control of the entire process of NCA officials’ performance appraisal;
12. Analyse, evaluate and draft jobs in the Agency, organise the drawing up and update of job descriptions;
13. Organise the activities, related to the induction, motivation, professional development management, career advancement and staff mobility in the Agency;
14. Organise and exercise control over the activities on preparation and storage of all acts related to the establishment, amendment and termination of service and labour relationships, and their reflection in the HR management software product;
15. Draw up, keep and store the civil service and labour relationship personal employment files in accordance with the legislative basis, issue and keep record of the service cards of the NCA officials, keep a register of the declarations under Art. 12 of the Conflict of Interest Prevention and Ascertainment Act;
16. Organise the development and coordinate the application of legislation related to the provision of health and safety work conditions;
17.  Prepare opinions on draft legislative acts and other documents related to HR management;
18. Particicpate in the development of the NCA strategy for training and qualification of customs officials;
19. Develop an annual programme for training of the officials in the customs administration;
20. Organise and carry out the training and qualification of the officials at job levels;
21.  Keep register of the certificates for completed training course, issued under Art. 6, p. 14;
22. Analyse the need of professional knowledge improvement of customs officials, necessary for performing their duties, organize conducting of courses and other forms of training related thereto, analyse their performance and evaluate the results achieved;
23. Carry out methodological guidance, coordinate and control all forms and activities of training, conducted by the regional training centres;
24. Collect, systematize and store a library stock, related to the training and qualification of customs officials;
25. Cooperate with similar Bulgarian and foreign training institutions, aiming at exchanging of information and experience.
26. Coordinate and control the work of the Canine Training School

 

 

Administrative Services and International Activity Directorate

 The ‘Administrative Services and International Activity’ Directorate shall:
1. Organise and coordinate the activity of administrative services to physical and legal entities and of handling of complaints, suggestions and alerts of citizens and organizations;
2. Organise and carry out the filing activities as it shall provide for the storage and bookkeeping of documents;
3. Make inquiries and prepare certified copies of the documents, which are stored in the NCA archive;
4. Develop and offer for coordination draft NCA document flow rules;
5. Coordinate and control the activity of preparation and distribution of NCA’s printed and audio-visual materials for the creation of a positive image and promotion of NCA policy;
6. Offers measures for improvement of work processes on provision of administrative services including on regulatory regimes and reducing the administrative burden;
7. Coordinate and control the information update on the NCA official webpage and develop basic principles for developing the NCA webpage aiming at offering services to the information society.
8. Organise the document flow and information exchange among the structural units of the Agency; liaise and coordinate with other agencies and organisations; coordinate and prepare the work meeting schedule of the NCA management;
9. Plan, coordinate and carry out the information and communication NCA policy and ensure its publicity and transparency of its activity, as it shall organise efficient communications with media and citizens, including by participating in the elaboration and coordination of draft decisions for approval or refusal of access to public information;
10. Develop, organise and assign information campaign for preliminary presentation and promotion of NCA activities and the general administrative acts prepared by it;
11. Participate in the development and monitor the implementation of underlying and strategic documents and operation plans, related to the fulfillment of the obligations, arising from Bulgaria's membership in the EU, in their part within the Agency's competence;
12. Coordinate the participation of the Republic of Bulgaria in EU programmes in their part within the Agency's competence;
13. Coordinate the preparation of draft positions on issues within the Agency's competence, as discussed by the Council of the European Union and its ancillary bodies in the comitology process;
14. Coordinate the participation of the Agency's officials in the work of the bodies of the European Commission, the Council of the European Union and other international organizations;
15. Coordinate, support and participate in the process of the Republic of Bulgaria's accession to international customs conventions and agreements and assist the other directorates in fulfilling the commitments, resulting for the customs administration from those international agreements;
16. Support and coordinate the Agency's cooperation with other customs administrations; take part in the process of preparation, coordination and concluding of bilateral customs agreements jointly with the competent directorate from the NCA specialised administration;
17. Prepare the positions of the Republic of Bulgaria and participate in the work of the World Customs Organization and coordinate the participation of the other directorates;
18. Participate and coordinate the representation of the Agency in regional initiatives and projects;
19. Prepare the materials and participate in the work with international organizations and institutions as far as they perform activity related to the Agency's competences;
20. Participate in the programming process under initiatives of the European Union and of other international organizations and institutions and organize the drafting of documentation for implementation of the projects under those programs in their part falling within the Agency's competence;
21. Coordinate and control the implementation of the current projects under the programmes of the European Union and other international organizations and institutions in the Agency's competence;
22. Prepare the reporting documents for the projects under the programmes of the European Union and other international organizations and institutions in the Agency's competence;
23. Organize and coordinate the Agency's participation in international meetings, sessions and other events;  
24. Translate the international correspondence of the NCA management and provides interpretation at international fora;
25. Prepare, coordinate, perform and report the organization, carrying out and protocol servicing of formal and working meetings of the NCA management and maintain the protocol correspondence.

 


Legal activity and appeals Directorate

The “Legal Activity and Appeal’ (LAA) Directorate shall:
1.    Render legal assistance for the legitimate implementation of the Director General’s powers
related to its competence;
2.    Render legal assistance in the application of legal acts, stating the obligations and
responsibilities of the customs administration;
3. Support the NCA Director General on legal issues of his competence;
4. Organise the litigation before the judiciary and law-enforcement authorities in proceedings, , to which the Agency or the NCA Director General is a party unless otherwise provided for in these Rules of Organisation or by the NCA DG;
5. Prepare positions on preliminary rulings, to which the Agency is a party to the main proceedings, jointly with  the competent specialsed administration directorate;
6. Particicpate in drafting positions of the Republic of Bulgaria on preliminary rulings, to which the Agency is a party to the main proceedings, jointly with  the competent specialsed administration directorate;
7.Implement litigation before the EU Court of Justice;
8. Prepare draft decisions on public information access or denial of access on the basis of an opinion, presented by the respective directorate, on the availability of information and its nature;
9. Prepare and legally coordinate the agreements, to which the NCA is a party, except the ones, prepared and/or coordinated by the “Finance, Property Management and Public Procurement’ Directorate under the Public Procurement Act;
10. Give opinions and legally coordinate draft individual administrative acts of the NCA DG except the drafts, prepared and coordinated by CII Directorate General and except the drafts prepared and coordinated by the “Finance, Property Management and Public Procurement’ Directorate under the Public Procurement Act;
11. Prepare opinions on legal issues related to the activity and functions of the customs offices, posed by legal or physical persons, and on appealed administrative acts;
12. Participate in the appointment procedures of NCA officials and monitors the legality of the acts, related to the inception, amendment and termination of the civil service and labour relationships as well as the disciplinary liability of officials;
13. Particicpate in commissions in the cases, provided for in a normative act or by order of the NCA DG, except in the commissions, appointed under the Public Procurement Act;
14. Prepare and coordinate draft legal acts, as well as express legal opinion on draft normative acts, presented for coordination;
15. Participate with its representatives in working groups for preparation of draft normative acts;
16. Ensure legal provision in the elaboration of draft intra-agency acts.

 

 

Security Directorate

The Director of the ‘Security’ Directorate is directly subordiante to the NCA DG and performs the functions of a security officer security and of a Head of Disaster Protection and Defence and Mobilisation Preparation Unit and of a Head of the Network and Information Security Unit.
The “Security” Directorate performs its activity under the Classified Information Act and the Ordinance on the general requirements for operational compatibility, adopted with Decree No. 279 of the Council of Ministers of 2008 (SG, issue 101 of 2008).
The “Security” Directorate keeps registers for the national classified information and the EU classified information and is responsible for the duly creation, processing, storage and transmission of classified information.
 The functions of the directorate shall be to: :
1. Coordinate and organise the activities, associated with achieving network and information security in conformity with the applicable regulations, policies and objectives in cooperation with the ‘ISAD’ Directorate and the Internal Audit Unit
2. Monitor the implementation of standards, policies and regulations for information security;
3. Advise the NCA DG on matters, pertaining to network and information security;
4. Periodically (at least twice a year) carry out assessment of risks to information security and review the compliance with adopted policies and procedures, prepare reports on the state of play in the field information security and submit them to the NCA DG;
5. Organise, coordinate and participate in the training of NCA management and officials on network and information security issues;
6. Organise, coordinate and participate in training sessions and analyses of results of operations in the event of occurrence of incidents, relating to network and information security;
7. Be responsible for the protection of NCA intellectual property and tangible assets in the field of information and communication technologies;
8. Participate in the elaboration of policies, objectives, procedures and metrics for assessing information security;
9. Liaise with other administrations, organizations and experts in the field of information security;
10. Document all information security incidents, and immediately notify the NCA DG thereof;
11. Carry out checks and analyse NCA network and information security incidents and the resulting response in the and propose actions to improve network and information security;
12. Prepare reports and analyses on any incident, affecting the network and information security, propose actions to mitigate the impact and prevent the occurrence of similar future incidents;
13. File reports for launching disciplinary proceedings for violation of security rules to the DG;
14. Develop and submit instructions, guidelines and procedures on network and information security to the NCA DG for endorsement;
15. Monitor the implementation of instructions, guidelines and procedures related to network and information security endorsed by the Director General;
16. Keep a list of threats and potential risks in the area of network and information security;
17. Propose the timely installation of correction software (patches), taking into account existing software and hardware and monitor their implementation;
18. Develop and suggest approaches and solutions to improve the NCA network and information security;
19. Monitor the evolution of security threats, including the emergence of new viruses and damaged code, spam and attacks, taking into account the available NCA software and hardware and make prompt suggestions to the DG on the adequate countermeasures;
20. Organise penetration tests, reveal weaknesses in the NCA network and propose measures to improve network and information security.
21. Monitor the compliance with the Classified Information Protection Act and the international treaties relating to classified information protection;
22. Apply the rules on the types of classified information protection;
23. Carry out periodic checks of the records and the movement of materials and documents;
24. Conduct the procedure for ordinary clearance under Art. 47 of the Classified Information Protection Act and shall keep a register of the persons cleared;
25. Organise, coordinate and methodologically guide the activities relating to the accreditation of automated information systems or networks for classified information;
26. Organise and conduct training of CCD staff in the field of classified information protection and provide methodological help to territorial directorates on the issues of its competence;
27. Plan, provide for and organise the activities for disaster or other emergency protection and defence and mobilization training and on estsblishment of critical infrastructures and their sites in the NCA; organise and carry out the activities and tasks on the defense-mobilization preparation and getting ready of the Agency from peace regime in higher degrees of rediness to work in wartime;
28. Make proposals in connection with the planning and allocation of budgetary resources to ensure information security, defence and mobilization preparation, and protection during disasters or other emergencies;
29. Organize non-stop duty on manned surveillance and control of security, fire alarm and fire-fighting installations; provides the development, maintenance and repair and exercises control at the usage of the technical means for security, fire alarm and fire extinction; Plan, provide for and control the security and access regime in the administrative complex of CCD.
30. Draw up internal rules, plans and other documents within the scope of the unit.


 

Specialised Administration

 

Customs activity and methodology Directorate

The Directorate shall:
1.  Participate in the development and application of legislation in the area of: customs regimes and procedures; the EU commodity nomenclatures, tariff classification, customs valuation, VAT at import of goods, customs debt and security, customs clearance, post-clearance control and audit, tariff and non-tariff measures as well as CAP measures and the Common EU Fisheries Policy;
2. Coordinate the process of application of the legislation in the area of export control of dual-use goods and technologies and defense-related products, and shall perform cooperation with the respective competent authorities;
3. Render assistance and support the working groups to the European Maters Council with the Council of Ministers in the activities under p.1 and p.2;
    4. Participate in the work of committees, sessions, work groups and other similar fora, held within the United Nations’ Economic Commission for Europe, the World Customs Organisation, the Common Transit Convention, TIR Convention , ATA Convention and other international events as per the competences of the directorate;
5. Develop or participate with its representatives in the development of draft legal and intra-
agency acts, related to the activities under p.1 and p.2;
6. Prepare opinions on draft legal acts, related to the activities under p.1 and 2, sent for
coordination by other state authorities, and intra-agency acts, sent for coordination by other directorates and autonomous units;
7. Participate in working meetings, seminars, discussions, negotiations etc. on issues from
the areas under p.1 and 2;
8. Prepare opinions and provide to interested parties information on the application of the legislation, related to the activities under p.1 and 2;
9. Guide methodologically and assist customs offices in the application of legislation in the areas under p.1 and 2;
10. Prepare drafts individual administrative acts and decisions related to the the application of customs legislation;
11. Administer the activities related to the issuance of decisions under Art. 16 h of the Customs Act, incl. organisation, coordination and control of the activities related to the issues of the Authorised Economic Operators;
12. Analyse and summarise the information on the customs legislation;
13. Particicpate in the preparation of draft legal act and produce intra-agency acts from the
competence of the directorate;
14. Develop and participate in the elaboration of draft instructions and cooperation and interaction agreements with the competent authorities in respect to application of customs legislation and the EU legislation, related to the protection of the human, animal and plant health, of the cultural and historical heritage, the environment, etc., as well as cooperate for the application of the market surveillance measures;
15. Organize and carry out administrative cooperation with the competent national authorities, with the customs authorities and the other Member States’ authorities in respect to the application of CAP measures;
16. Perform functions of a competent authority in the meaning of Art.7, para 1 of Council Regulation (EC) No. 2173/2005 of  20 December 2005 for establishment of scheme of FLEGT authorisations for import of timber in the EC;
17. Organize and coordinate the administrative cooperation based on FTAs, concluded by
the Union with partner countries, or on measures, adopted unilaterally by the Union in respect to third countries or territories, or in the meaning of the provisions for proving the free circulation of goods in the EU - Turkey Customs Union with the competent national authorities and with the other states’ authorities in respect to the application of the origin of goods rules;
18. Organise and coordinate the EU system for customs reliefs, as well as fulfilling the obligations for exemption from import duties in respect to privileges and immunities, foreseen in multilateral and bilateral international treaties, agreements, arrangements and conventions;
19. Administer the information in the TARIC national application, the tariff quota management system and surveillance data management system;
20. Coordinate the activity on the presentation before the European Commission of the requests of the economic operators for introduction of autonomous measures for duty suspension;
21. Administer the registration data for exporters from the EU in the REX system; the decisions under Art.19, para 2 of the Customs Act in the MKC system: ‘Customs decisions’ and the economic operator system “AEO” of the European Commission;
22. Carry out exchange of documents, used in TIR regime, with other EU Member States,
with the countries that are parties to the TIR Convention, as well as information between the coordination centres of the Member States for ATA carnets;
      23. Maintain, where necessary, databases related to the competences of the directorate;
      24. Monitor amendments in the EU customs legislation and develop guidelines in respect to its application;
      25. Particicpate in the exchange of data and information under the administrative cooperation at national and international level in the area of customs debt and traditional own resources, as it:
а) Collects and exchanges information with the offices, competent on traditional own resources, of the EU Member States, and with the offices of the European Commission;
b) Registers the cases of fraud and irregularities with customs duties exceeding 10 000 EUR and, where necessary, updates already registered cases in the OWNRES system;
c) Prepares and submits the ‘A’ and ‘B’ account statements for import customs duties to the Own Resources Coordination Unit of the Ministry of Finance;
 26. Prepare a plan for control on the activity of the post-clearance-units on application of customs legislation;
27. Select physical and/or legal entities which are liable to checks under the customs legislation;
28. Coordinate and participate in preliminary checks and checks within the post-clearance
control on the application of the customs legislation;
29. Report the results from the control activity, analyse the prerequisites for committing
violations of the customs legislation and offer measures for their elimination;
30. Render assistance in the activity of qualification of customs officials;
31. Support ‘Legal Activity and Appeal’ Directorate in the preparation of draft positions on preliminary rulings, the party to the main proceeding of which is the NCA.
32. Support ‘Legal Activity and Appeal’ Directorate in the preparation of draft positions on preliminary rulings, related to the competence of the directorate, the party to the main proceeding of which is the NCA.

 

 

Excise activity and methodology Directorate

The ‘Excise Duties’ Directorate shall:
1. Within its competencies, participate in the development of the excise duty policy related to the production, warehousing, movement of excise goods and their charging with excise duty;
2. Prepare or participate with its representatives in the preparation of draft legal and intra-Agency acts, related to the taxation and control of excise goods;
3. Exercise coordination, monitoring and supervision over the activity of the customs offices on the implementation of the legal and administrative acts in the area of excise legislation;
4. Analyse and summarise the information related to the excise legislation implementation;
5. Guide methodologically and support the customs offices in the area of excise duties, the checks for establishment of facts and circumstances, which is of importance for the excise duty, and the revisions for establishment of excise obligations;
6. Provide information and prepare opinions regarding the implementation of the legal and administrative acts in the area of excise legislation;
7. Prepare and legally coordinate draft individual administrative acts in the area of excise legislation;
8. Particicpate in conducting of working meetings, discussions, etc., on issues related to the competences of the directorate;
9. Collect and exchange information with other governmental bodies;
10. Collect and exchange information with the offices competent in excise duties of the EU Member States;
11. Assist the NCA Director General in issuing tax warehouses operation authorisations and certificates for registered prices of tobacco products;
12. Keep the registers under the Excise Duties and Tax Warehouses Act;
13. Render assistance in the activity of qualification of customs officials and economic operators;
14. Prepare opinions on draft legal acts, prepared in other agencies and related to the excise legislation;
15. Monitor the changes in the EU excise legislation and develop guidelines for its application;
16. Support the “Legal Activity and Appeal’ Directorate in draft positions on preliminary rulings related to the excise legislation, on which the Agency is a party to the main proceedings;
17. Support the “Legal Activity and Appeal’ Directorate in draft positions on preliminary rulings related to the competence of the directorate, to which the Agency is a party in the main proceedings;
18. Participate in drafting legal acts and prepare intra-agency acts of the competence of the directorate;
19. Prepare plan for control of post-clearance units in the area of excise legislation;
        20. Participate in the activities on building and maintenance of the information systems of the administration
21. Selects tax-liable persons for performance of checks and audits in the excise duties area;
22. Report, assess and analyse the results from the implementation of the control area of the post-clearance units in the application of the customs legislation, and offers measures for their elimination;
23. Create and maintain a database, which are related to the competences of the directorate;
24. Coordinate and participate in checks and audits in the excise legislation area.

 

 

Customs Intelligence and Investigation Directorate

‘Customs Intelligence and Investigation’ Directorate General (CII DG) is a part of the CCD specialised administration. The Directorate General is managed by CII Director General, who can be assisted by CII Deputy Directors General.  
The functions of the CII Deputy Directors General shall be defined by the NCA Director General.
The Directorate General is organised in territorial units, departments, sectors and other lower-rank units. The territorial units of the CII DG are territorial departments, which are under the management of the CII Director General and are not included in the structure of the territorial directorates. The territorial departments of the CII DG are managed by a head, who directly manages also the activity of the respective territorial department. The functions, activity and tasks of the territorial departments of CII DG shall be defined and endorsed by the NCA Director General.  
The ‘Customs Intelligence and Investigation’ Directorate General shall:
 
1. Partcipate in the development of the customs policy in the area of prevention, intelligence and investigation of administrative offences/crimes of the competence of the customs officials;
2. Guide methodologically, support and control the activity of the territorial departments, as well as guide methodologically, support and control the activity of the customs offices in the area of:customs offices in the area of:

а) Counteraction to administrative offences/crimes of the competence of the customs authorities;
b) Counteraction and investigation of the illegal trafficking in narcotic substances, precursors, defense-related products, and dual-use products and technologies;
c) Counteraction to infringements to the EU legislation, vesting control functions in the customs authorities;
d) Physical checks on persons, carrying out activities with excise goods, and provision of evidence;
e) Control over the cash, precious metals, gemstones and items of them or made with them, carried across the state border;
f) Counteraction and investigation of the cash, precious metals, gemstones and items of them or made with them, smuggled across the state border;
g) implementation of intellectual property rights protection measures;
h) establishment of administrative offences and imposition of administrative penalties;
i)    use of customs dogs;
3. Interact and exchange information with law-enforcement authorities in the area of intelligence and investigation of administrative offences/crimes of the competence of the customs authorities;
4. Implement the Community Framework Risk Management, including exchange of risk information and of risk analysis results between the customs administration on the basis of established common risk criteria and standards, control measures and priority control areas;
5. Collect, process, analyse, assess and distribute data and information for the purposes of risk analysis and preventing the commitment of offences and crimes from the competence of the customs authorities:
а) persons, sites, goods and vehicle for which a risk is identified;
b) risk-related movement of goods;
c) customs formalities, for which a risk is identified;
d) activities with excise goods and their movement, for which a risk is identified;

6. Carry out risk analysis and elaborates risk profiles, offer measure for limitation of the opportunities for risk exposure;
7. Plan and organise, including through a coordination centre, performing of physical checks, as it shall implement their direct operational guidance, where necessary;
8. Organise and carry out checks by means of officials of the ‘Customs Intelligence and Investigation’ Directorate in the BCP area and countrywide;
9. Carry out checks on persons, holding or performing activities with excise goods;
10. individually or together with the competent units from the NCA structure perform customs control and carries out checks for respecting the customs, excise and currency legislation asnd for the counteraction to the customs, excise and currency violations and offences, the illegal trafficking in narcotic substances , precursors, weapons and dual-use products and technologies as well as the application of measures for protection of IPR;
11. Organise and perform checks pursuant to the Road Act;
12. Participate in the activity of the Council for Coordination in the fight against offences, affecting the financial interests of the EU (AFCOS);
13. Perform mutual administrative assistance and cooperation within the scope of Council Regulation (EC) No. 515/1997, Naples II Convention and the administrative cooperation agreements concluded at EU and national level;
14. Participate in various forms of training and assist in raising the qualification of the customs officials in the area of customs intelligence and investigation;
15. Carry out the check and infringement establishment activities in relation to the application of the EU legislation, assigning functions to the customs authorities;
16. Accept, store and destroy narcotic substances and precursors;
17.Carry out checks with specialised technical equipment and technical means with ionizing radiation sources for the needs of the customs surveillance and control on goods and vehicles.
18. Plan and organise the whole activity with specialised technical equipment and technical means with ionizing radiation sources in the Agency according to the requirements of the national and Union legislation
19. Coordinate, control and guide the territorial departments when they use specialised technical equipment and technical means with ionizing radiation sources;
20. Coordinate and control the activities in analysing  the X-ray images received in the course of customs control, and summarise the results by means of 24-hour analysis centre as well as by scanning and reading of images, made by ionizing radiation sources, as it reflects the results in a certain order.
21. Plan, guide and control the activities on commissioning, exploitation and maintenance of the specialised technical equipment  and technical means with ionizing energy sources in the Agency;  
22. Create and periodically updates the database of scanned objects and monitors for the technical condition of the specialised technical equipment;
23. Analyse the needs and participate in trainings in the area of use of specialised technical equipment and technical means with ionizing radiation sources;
24. Organise, carry out and coordinate operational search and convoy activity;
25. Organise and coordinate the activity on investigation of offences in the cases, terms, and order, provided for in the Penal-Procedure Code, as well as carry out investigation or separate actions on the investigation under Art. 234, 242, 242 and 251 of the Penal Code and under Art. 255 of the Penal Code in respect to obligaions for VAT from imports and excise duties, under the terms and order of the Penal-procedure Code.  
26. Monitor Internet, collect and analyse data aiming at establishment and detection of customs, currency and excise offences and crimes of the competence of the customs authorities;
27. Carry out activity on establishment of administrative offences and imposition of administrative sanctions;
28. Initiate administrative-penal proceedings at establishment of violations from the competence of the customs authorities, collect, analyse and summarise evidence for offences committed in the course of the administrative-penal proceedings; образува
29. Draft penal orders, agreements for termination of administrative-penal proceedings, grounded resolutions for termination of administrative-penal proceedings, decisions for approval or refusal of concluded agreements, orders for imposition of security measures and orders for  imposition of coercive administrative measures of the competence of the Agency;  
30. Collect, summarise and submit data on infringements, established by customs officials and stored in the information funds of the Agency;  
31. Carry out study, analysis and systemization of the activity on the application of administrative-penal provisions of the customs, excise and currency legislation  on the basis of legal practice, and give methodological guidelines aiming at efficiency in this field;
32. Carry out legal and expert ensuring of the activity of the directorate general as it:  
а) prepares and coordinates for legality draft administrative acts as per the competence of the directorate general;  
b) drafts normative and intra-Agency acts as per the competence of the directorate general;   
c) performs litigation on administrative-penal proceedings, as in other cases, assigned by the NCA Director General;
33.Organise, coordinate and participate in specialised national and international operations;
     34. Analyse and summarise the information related to exercising of operational control in respect to the application of the customs, currency and excise legislation
35. Organise and coordinate the activity of the customs offices in the administration of tolls and vignettes at the border-crossing points in relation to the permissive regime on the movement of vehicles on the territory of the Republic of Bulgaria.
36. Exchange information with other directorates  in CCD and in the territorial directorates in the Agency as per their competence in relation to the activity on prevention and disclosure of customs, excise and currency offences and crimes;
37. Be responsible for the functioning of the system for monitoring of tobacco products, laid down in Commission Implementing Regulation (EU) 2018/574 of 15 December 2017 regarding technical standards for the setting-up and work with tobacco products monitoring system(ОJ, L 96/7 of 16 April 2018).

 

 

Information systems and analytics Directorate

‘Information Systems and Analytical Activity’ Directorate General  (ISAD DG) is a part of the CCD specialised administration. The Directorate General is managed by CII Director General, who can be assisted by ISAD Deputy Directors General.  
The Directorate General is organised in territorial units, departments, sectors and other lower-rank units. The territorial units of the ISAD DG are territorial departments, which are under the management of the ISAD Director General and are not included in the structure of the territorial directorates. The territorial departments of the ISAD DG are managed by a head, who directly manages also the activity of the respective territorial department. The functions, activity and tasks of the territorial departments of ISAD DG shall be defined and endorsed by the NCA Director General.  
The ‘Information Systems and Analystical Activity’ Directorate General  shall:
1.    Participate in the elaboration of the strategy, priorities, development plans and
programmes in the area of information technologies in the Agency;
2.    Determine the development guidelines, organise and control the implementation of
new information and communication technologies in the Agency;
3.    Carry out the planning and organisation of activities on the development of services,
provided by the e-portal of the Agency in accordance with the accepted standards and the EU requirements;
4. Provide the interaction with the automated information systems, functioning in other state bodies and institutions;
5. Ensure compliance of the information systems of the customs administration with the EU requirements;
6. Examine the NCA information needs, conduct analyses and make proposals for the acquisition, usage and modernisation of hardware, software products and services in the area of information technologies in the Agency;
7. Coordinate, guide and participate in setting up of the customs administration information system business models;
8. Organise, manage and coordinate the activities on planning, creation, maintenance and
development of customs administration’s information systems;
        9. Provide continuous technical monitoring and supervision, administer and maintain the information technology infrastructure and the customs administration information system performance;
10.    Participate in the preparation of the security documents needed for the accreditation
of the automated information systems or classified information networks, in their administration and in the process of their development and operation;
11.    Carry out methodological guidance to the archiving of specific customs documents
in the customs offices;
12.    Carry out methodological guidance and help the customs offices in the processes
of electronic data exchange (exchange, structure and format of the messages and data sets) in the scope of the information systems of the Agency;
13.    Participate in the elaboration and give opinions on draft legal acts according to the
competence of the directorate;
14.    Eldborate strategic documents in respect to the information –analystical activity and offer
long- and mid-term priorities;
15.    Carry out analyses and expert-analystical assessment at the formation of concepts in respect to the performance of the NCA activity;
16.    Assist the NCA Director General in formulating the NCA objectives, plan their implementation and assess the effect of their achievement; analyse the effects from   the measure implementation regarding excise duty collection;
17.    Elaborate docuemnts with plan, programme and reporting character within the strategic planning processes
18.    Develop s guidelines for provision of the informational-research and analytical activity
of the units in NCA;
19.    Prepare and apply methodology on information collection, analysis and assessment of the working processes through elaboration and integration of performance indicators, identify and propose for their optimisation;
20.    Support informationally the activity of the NCA Director General in taking decisions and carrying out of efficient control activity of the customs authorities as it prepares and provides informational and analytical materials;
21.    Process and analyse information, acquired at or on occasion of fulfilment of the NCA activities;
22.    Request information and opinions from the NCA structures in respect to analyses and checks assigned by the NCA Director General;
23.    In the statistics area, realise the contacts and coordination with the other agencies, the information exchange with other governmental bodies and support database;
24.    Organise, manage and ensure the activities in the area of customs and excise statistics;
25.    Develop and summarise analyses and statistical prognoses for the activity of the customs administration.

 

 

 

Central Customs Laboratory Directorate

The ‘Central Customs Laboratory’ Directorate shall:
1.    Examine, analyse and identify goods for the purposes of the customs supervision and
control;
2.    Examine, analyse and identify goods subject to excise duty;
3.    Examine, analyse and identify goods to which the measures of the EU Common
Agriculture Policy and the Common Fisheries Policy shall apply;
4.    Examine, analyse and identify goods for the need of their classification in the
Combined Nomenclature of the European Union;
5.    Examine, analyse and identify goods subject to special measures including non-
tariff ones according to the legislation in force;
6.    Organise and carry out activities for research, analysis and identification of goods with
a mobile lab;
7.    Collect, process, systematize and store documents and specialised scientific and technical
information related to its activity;
8.    Adopt, develop and implement standard, new, modified and alternative methods for
examination, analysis and identification of goods;
9.    Provide and store standard samples, certified reference materials and standards;
10.    Organize, coordinate and report the activity of the other customs laboratories;
11. Render expert scientific and technical assistance to the customs administration;
12. Cooperate with Bulgarian and foreign laboratories, organisations, physical and legal persons related to the field of activity;
13. Prepare and issue, upon request of the customs offices, technical information for dangerous and harmful materials and products;
14. Guide methodologically and help the customs offices in the establishment of an organisation for sampling by the customs authorities.

 

 


 

Independent Units

 

Inspectorate

 The Inspectorate is directly subordinate to the NCA Director General (DG) towards exercising administrative control over the activity of the customs administration.
 The activity of the Inspectorate is directed towards complete, objective, impartial and and precise clarification of the cases checked and offering of measures for their solution aiming at:  
1. Preventing and elimination of offences in the functioning of the Agency;
2. Independent and objective assessment of the Agency’s activity;
3. Improvement of the NCA work.
The Inspectorate shall prepare a strategic plan for its activity and shall carry out checks based on an annual plan endorsed by the NCA Director General and proposed by the Head of the Inspectorate, on ad hoc basis, and also on high visibility cases.
  The Inspectorate has the following functions:
1. Carries out scheduled and unscheduled checks of the customs offices for exercising administrative control on structures, activities and processes in the NCA;
2. Scrutinizes the corruption risk and offers measures to limit the vulnerabilities established;
3. Carries out checks on alerts and proposals against illegal and incorrect actions or inactions of the Agency’s officials;
4. Checks the observation of the laws, regulations and intra-Agency acts related to the organisation of work by the Agency officials;
5. Makes proposals to the Director General for initiation of disciplinary proceedings at established breaches of duties as well as at violation of the Code of Conduct for the Officials in the State Administration and Code of Conduct of the Customs Official;
6. Monitors the actions taken to eliminate the weaknesses and infringements found during checks;
7. Exercises control and carries out checks in relation to the Anti-Corruption and Withdrawal of Criminal Assets Act  and the Ordinance on the Organisation and Order for Performing Check on the Declarations and Finding Conflict of Interests, adopted with Decree No.209 of the Council of Ministers of 2018 (SG, Issue 81 of 2018);  
8. Participates in drafting of, and makes proposals for new and amended intra-Agency acts, regulating the organisation of work and the activity of the Agency;
9. Sends alerts to the national prosecution authorities when data for committed offences are established during checks, including ones committed by officials of the Agency;
10. Draws up administrative offence acts under Art. 238b of the Customs Act, art. 173 and 174 in respect to the declarations for incompatibility and Art. 176 of Anti-Corruption and Withdrawal of Criminal Assets Act, Art. 302, 303 and 305 in connection to Art.307, para 1 of the Administrative-Procedure Code and pursuant to Art. 32 of the Administrative Offences and Sanctions Act in the cases, when obligations in respect to administrative services are violated, foreseen in the Administrative Services, adopted with Decree No 246 of the Council of Ministers of 2006;
11. Carries out checks on the provision of administrative services;
12. Carries out also other administrative control activities, arising from legal acts or assigned by the NCA Director General.
 The checks of the Inspectorate shall be carried out on the basis of a written order or written direction of the NCA Director General.
 The Head of the Inspectorate shall report to the NCA Director General on the results of the checks carried out, and shall make proposals for elimination of gaps and offences found.
The Agency officials are obliged to fully cooperate with the Inspectorate officials in performing their functions.
The inspectors from the Inspectorate, on the occasion and upon performing their functions, are entitled to:
(1). Direct access is granted to the Inspectorate officials to all premises, to all kinds of information carriers necessary for the performance of their assigned functions.
(2) Check all documents and information carriers, including electronic control and management systems and others, that are of importance for performing their functions;
(3) to request documents, data, information, inquiries and other information carriers from the checked persons and from other structural units, which are necessary for performing the checks.
The Inspectorate, on an annual basis, up until 15 February, shall present a report for its activity to be endorsed by the Director General.  

 

Personal Data Protection Officer
The Personal Data Protection Officer is directly subordinate to the NCA DG and carries its activity on the legal application of the legal acts in the personal data area and pursuant to Regulation 679/2016 of the European Parliament and of the Council of 27 April 2016 regarding the protection of physical persons in respect to the processing of personal data and regarding the free movement of such data , repealing Directive 95/46/EC (General Data Protection Regulation).
The Personal Data Protection Officer shall:

1. Control and monitor the respecting of the data protection rules and provide for the application of the data protection policy in the NCA;
2. Inform and advise the NCA DG and the officials on their obligations, arising from the General Data Protection Regulation and from the normative acts, regulating the personal data protection;
3. Monitor for the awareness and training of the NCA officials in the area of personal data protection;
4. Inform and give recommendations regarding the compliance of operations on personal data processing with the established requirements;
5. Provide expert opinions and directions on issues, related to the legal and regulatory data protection, and takes account of the risks, related to operations on personal data processing;
6. Cooperate with the Personal Data Protection Commission and shall be a contact point for the Personal Data Protection Commission on issues, related to the personal data protection;
7. Support the organisation of the processing of personal data in compliance with the applicable data protection rules as regards the objectives of the data processing;
8. Participate in all matters related to data protection;
9. Perform internal analysis on the activities on personal data processing;
10. Take account of the risks, related to the data processing operations, as he considers the nature, scope, context and objectives of the processing;
11. Provide timely information for the risks before the data protection and lead to improvement of the protection measures applied;
12. Participate in the preparation of documents related to data protection;
13. Offer guidelines in respect to the risk assessments, counteraction and imacts assessment  on the data protection in the NCA;
14. Take actions, within his competence, on submitted requests, appeals and alerts;
15.Organise and control keeping of registers on the personal data processing activities;
16.Ensure legality at personal data transfer to third parties or international organisations;
17. Perform also other tasks, arising from normative acts, regulating the data protection, or assigned by the NCA Director General in this area.

 

 

Internal Audit Unit

The Internal Audit Unit is structured as a department and reports directly to the Director General of the National Customs Agency and undertakes internal audits under the Public Sector Internal Audit Act.
The Internal Audit Unit shall audit all structures, programmes, activities and processes in the NCA and lower level budget spending units with the DG of the NCA.

The Internal Audit Unit shall:
1. Plan, execute and report internal audit activities in accordance with the provisions of the Public Sector Internal Audit Act, the internal audit standards, the Code of Ethics for the internal auditors, the status of the Internal Audit Unit and the methodology for internal audit in the public sector approved by the Minister of Finance;
2. Give the NCA DG an independent and objective assessment on the status of the audited financial management and the control of all NCA structures, programmes, activities and processes, including observing the principles of legality, sound financial management and transparency.
3. Advise the NCA DG, upon being approached, by providing advice, opinion, training, etc.  aiming at improving risk management and control processes without assuming managerial responsibility.