National Customs Agency of the Republic of Bulgaria
G.S.Rakovski 47 Str.
Sofia 1202 Bulgaria
phone: +359 2 9859 4210
fax: +359 2 9859 4066
Public Relations and Protocol Department: firstname.lastname@example.org
the Cabinet of the Director General: +359 2 9859 4101, Director@customs.bg
Customs IT Systems Service Desk: +359 2 9859 4980, ServiceDesk@customs.bg
From July 2, 2022, the new working hours of the Service Desk are from Monday to Friday, from 9:00 AM to 5:30 PM.
For postal packages and parcels to Sofia - information from the Bulgarian Posts EAD
For contacts of Territorial Directorates press here
For signal for offences of customs officers press here
To report to Customs, Excise and Currency violations press here