National Customs Agency

National Customs Agency of the Republic of Bulgaria

G.S.Rakovski 47 Str.

Sofia 1202 Bulgaria

phone: +359 2 9859 4528, 
fax: +359 2 9859 4066

delovodstvo@customs.bg  

Public Relations Department: pr@customs.bg

The Cabinet of the Director General: +359 2  9859 4443, Director@customs.bg

Customs IT Systems Service Desk: ServiceDesk@customs.bg
 

From July 2, 2022, the new working hours of the Service Desk are from Monday to Friday, from 9:00 AM to 5:30 PM.

For postal packages and parcels to Sofia - information from the Bulgarian Posts EAD

For contacts of Territorial  Directorates press here

For signal for offences of customs officers  press here

To report to Customs, Excise and Currency violations press here